About Us

behind the scenes at FIRSTPOINT IT

Who we are

FIRSTPOINT IT (FPT), an managed IT service company with a combined 45+ years of experience in IT and education industry shared between the key management members. Our head office is in Brisbane and provides services in Gold Coast, Sydney, Melbourne, and Adelaide.

At FIRSTPOINT IT (FPT), we are more than just an IT company. We are a team of dedicated professionals committed to delivering customized IT solutions that help businesses succeed. Our focus on exceptional customer service and long-term partnerships sets us apart from competitors. 

Our comprehensive IT solutions are designed to optimize your business operations, enhance collaboration, and drive growth through advanced technology.  

We work with you to identify critical business processes, pain points and vulnerabilities. This allows us to tailor our services to your business needs and to design an overall technology plan that supports your long-term business goals 


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Our AIM

Our aim is to improve your IT infrastructure, lower your IT costs. When we see a problem, we initiate action, aim to solve it and own it from start to finish.

OUR CORE VALUE

Our core value is to “Be the Solution” and provide on-time support when you need it.

OUR FOCUS

Our focus is customer support and “keep it simple” strategy. We believe IT should enable businesses to achieve their goals without creating more hassle in business operations, hence we believe in “keep it simple” strategy without compromising reliable, secure, and accurate solutions with high quality support services.

OUR INNOVATION

Our customers rely on the expertise our staff has gained through years of exposure to ever-changing IT industry.  We at FIRSTPOINT IT are future focused, and we keep our customers ahead in technology which allows them to take lead in their business.

Your sanity. Our Mission.

We Believe In Hard Work And Technology

Your business deserves the best IT solutions and support. Let our experienced team help you optimize your operations and stay ahead of the competition.

Visit our Services page to learn more about our comprehensive offerings, or contact us today to discuss how we can help your business grow.

Do you want to grow your business?

we can do it together

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Unleash your Business potential with FIRSTPOINT IT

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